A: yourusmail.com is Mail forwarding company located in
Lawrenceville, Georgia State. Using our mailbox service, you can have a
forwarding address in the U.S., and using any of the shipping services, your
packages can be forwarded right to your door at any location in the world.
A: If you do not live in the United States, it is almost
impossible to buy goods in the United States and have the items shipped directly
to your overseas location. Even if you end up paying the merchant with some
acceptable means, most merchants will require you to provide a United States
“Ship To”. Once we issue you a U.S based address, your problem of providing a
“Ship To” address will be solved. All you need to do next is to ship to the
address, we receive on your behalf and then forward to the location of your
choice.
A: You can purchase any item you like as long as it is
not prohibited by the United States Government or the government of your
forwarding country.
A: Please locate the link which says “Registration”.
Click on it and follow the steps. Fill the form with all required fields. After
the initial registration you will be required to provide some supporting
documents.
Your account will be activated based on the review we
carry out on your documents.
We will send you a notification if your account has been activated. You may then
go ahead to login an view your account, start shopping and receiving your goods.
Your initial membership fee is non-refundable.
A: You can immediately start using your issued address,
however we will not forward you package if we do not receive your supporting
documents.
Email the following required documents to registration@yourusmail.com
a) two types of IDs (One with a photo such as Passport or driver's license. The
other identification includes government, university identification card; auto
registration card; or a home or auto insurance policy.)
b) a copy of front and back of your Bank Card
(Note: You may send the above documents via fax at 678 442 8204) .
c) Notarized USPS Form 1583. You may directly download the form from US Postal
Service at http://www.usps.com/forms/_pdf/ps1583.pdf. Please have the USPS form
1583 notarized.)
It is important that the forms are notarized in order to be accepted by the U.S.
Postal Service.
Mail the notarized USPS Form 1583 and a copy of your two ID to us.
Yourusmail Inc
Attn: Membership
485 Buford Drive
Suite 219
Lawrenceville, GA 30045, USA
If you want to have your own U.S. address instead of our forwarding address, you
need to provide us with additional document.
A: Yes. You can immediately start using this address for
your purchases in the U.S. Your packages will be received by us, but we will not
forward to you until you submit your supporting documents.
A: If you are new to making purchases in the United
States, you will need to tell your merchant to ship our goods to the U.S address
issued to you. Also for online purchases you should use the address for you
“Ship To” address.
A: Once we receive your package under your name and
account number, we will notify you via e-mail. You need to login to
www.yourusmail.com using your username and password. Then, click "My Status".
You will find the status "Received". Then, provide us with the short description
of the package.
If you don't expect any other packages, you need to
confirm your shipping address and provide us with the total declared value for
the shipment. Then, we will start prepareing for the shipment. We will open up
each box and may re-package them if it is necessary. We will try to make the
shipment smaller and lighter to save your shipping costs. If we find any broken
or damaged items, we will notify you so you can take appropriate action. we will
prepare for the commercial invoice based upon the information you provided.
Also, we will notify you with the total shipping cost. Once we receive your
payment or charge the shipping costs on your credit card, we will ship the
package to you.
Your package will be shipped through an express carrier such as DHL or FedEx as
DHL or FedEx is very reliable and your package will be trackable. We won't ship
any packages via USPS nor any Ground shipments. It will take about 1~5 days for
you to receive the package, depending on destination. We will provide you with
the tracking number as soon as the package is shipped. You may need to pay any
costs related to customs, taxes or import fees, which are required by your
country and are different in each country.
A: Yes, we notify you everytime we receive your package.
When your package arrives through UPS, FedEx, DHL or USPS, we receive and sign
it on behalf of you. We will provide you with the shipping details including its
weight and sender's information.
You need to let us know whether you want us to ship or hold it when we notify
you about your package. So, it is up to you to decide how often you want us to
ship your package. We can hold your packages until you ask us to ship them.
Please be advised that we can hold it for 45 days for free and you need to pay
for its storage fee thereafter. We can not hold it more than 3 months.
We can re-package your items into one box and ship it to you. We will definately
save you on your shipping costs.
A: We notify you when we receive your packages. However,
we do NOT notify you when we receive mails such as your letters or magazines.
Please be advised that we will send your documents such as letters and magazines
based upon your Shipping Option you selected when you registered. We will NOT
notify you every time we receive any letters or magazines. If you want to edit
the shipping option, you can do so at any time by updating your profile after
you login.
If you selected "Hold Mail" as your Document Shipping Option, we will hold your
letters and magazines until you notify us by clicking here. If you want to
receive your letters and magazines on a regular basis, you need to select
"Weekly", "Bi-Weekly" or "Monthly".
Regarding any package we receive on behalf of you, we will notify you
immediately with the detailed information. You need to let us know whether you
want us to ship or hold it. When you want us to ship the package, we can
certainly include all your letters and magazines. It will be a cost effective
way. If you want to do so, you may select "Hold Mail" as your document shipping
option and just remind us of including your mails in the shipment.
You may use our U.S. forwarding address to receive your packages. However, if
you expect to receive any letters under your name, you need to provide us with
the notarized USPS Form 1583 along with a copy of your two ID. Please refer to
our earlier Q and A - What Required Documents do I need to send?
A: All shipments via our express carriers are insured
with a declared value of up to $100. If the declared value is more than $100,
you may request additional insurance. Additional insurance charges are $2 for
every additional $100. Please be advised that the insurance amount should be
same as the total declared value.
A: Click here to find out your shipping cost to your
country.
A: Please visit the Payment Page on instructions on how
to pay. Membership and shipping service should be paid in advance. You may pay
for your membership on a quarterly or yearly basis. Also, every time you ask us
to ship your packages, we will notify you the total shipping cost. Once it is
paid, the shipment will be made shortly thereafter.
You may send us a deposit via wire transfer. Please contact us for the wire
transfer information.
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